Enquiry System

Though we create store products with lots of information and details still customers are not satisfied. They want to ask a few more things for their specific needs, want to communicate directly with that product seller.

Suppose a customer is going to purchase 5-6 items and he has few queries in mind for all of those, then he has to write down them in paper and finally go to customer care to post them.

Just think, how long all this will take, is this a workable and acceptable system!!

It’s time to relax, P2gamer Enquiry System is now allowing you to do all this just by a single click and within a minute.

Enquiry manager will add a “Enquiries” tab under every single product page.

Logged in and logged out both customers can ask queries from here, no restriction.

Whenever a enquiry posted notification will be sent to it’s associated vendors directly. Vendors will have –

  • Email notification
  • Direct message
  • Enquiry message

 

Under “Enquiries” tab buyers will also have previously asked queries and vendor / p2gamer admin replies.

This will be going to release your pain from having lots of enquiries maybe you have already answered a query before!!

Users may send an inquiry directly from the vendor store page as well.

Vendors will have their own “Enquiry Dashboard”  under Dashboard. They can check new queries and take necessary actions very easily.

There is a very useful “product filter” as well.

Also, have an instant notification at top bar so that the vendor doesn’t have to open this board all the time to check for new queries.

Users are allowed to manage their Inquiries at  My Account page -> Inquiries.

The vendor can very easily add their reply to a query form here.

It also comes with another option called “Stick at Product Page” – if you enabled this for any Inquiry reply then it will be listed under a single product page Inquiries tab.

Customers of that inquiry will have your reply in their email all the time.

If you think some additional things will make this feature more useful feel free to know us anytime.

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