Enquiry manager will add a “Enquiries” tab under every single product page.
Logged in and logged out both customers can ask queries from here, no restriction.
Whenever a enquiry posted notification will be sent to it’s associated vendors directly. Vendors will have –
- Email notification
- Direct message
- Enquiry message
Under “Enquiries” tab buyers will also have previously asked queries and vendor / p2gamer admin replies.
This will be going to release your pain from having lots of enquiries maybe you have already answered a query before!!
Users are allowed to manage their Inquiries at My Account page -> Inquiries.
The vendor can very easily add their reply to a query form here.
It also comes with another option called “Stick at Product Page” – if you enabled this for any Inquiry reply then it will be listed under a single product page Inquiries tab.
Customers of that inquiry will have your reply in their email all the time.
If you think some additional things will make this feature more useful feel free to know us anytime.