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Order Tracking
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Track your order by clicking on "My Account" at the top menu and select "Manage Your Orders". Click the order section on My Account.   ...

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Buyer Purchase Order Status & Cancellation Request
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Order Status & Cancellation Request When you place a new order, an email and alert will be sent to notify the seller. If you cancel the order at this ...

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The Risk of Account Trading
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Unless game account trading is officially sanctioned by the game account publishers and game developers, kindly be informed that account trading is against the ...

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P2Guard Protection for Sellers
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Sell your items at P2Gamer Marketplace with peace of mind and let P2Guard handle all necessary verification so you can solely focus on your trades. Coverage ...

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P2Guard Protection for Buyers
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Feel confident each time you transact at P2Gamer. P2Guard ensures that sellers will complete your order as described.   P2Guardwill cover a ...

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Trading Safety Guidelines
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DO NOT RETURN the Gold under any circumstances and regardless of the reasons given, even if it’s the same character that just traded with you. Only ...

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What if the buyer doesn’t confirm delivery?
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Following a seller’s full delivery confirmation, buyers are given 72 hours to confirm delivery or file a refund or dispute. If the buyer takes no action and ...

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How can I refund my order after order complete?
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All sales are final at P2Gamer and refund will not be given unless the item received is not working or as described. In this case, buyers will be covered ...

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How can I cancel my order? I want a refund.
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Note: Orders can only be canceled IF the seller has not yet made delivery. Go to my account => Orders and find the order that you want to cancel. ...

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P2Gamer Refund
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When will I get my refund? To check the status of your refund, please visit the order detail page. Refunds are typically processed within 1-2 business ...

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